Case Studies

 


 

How Celtycs helped Indian Telco

How Celtycs helped Indian Telco in saving 8 Million Dollars in Customer Service Operations Cost while increasing CSAT by 17%

 
 
 

How Celtycs helped a major Indian Telco in increasing CSAT

How Celtycs helped a major Indian Telco in increasing CSAT by 10% and performance of contact center by 6%?

 
 
 

How Celtycs helped a global hospitality company

How Celtycs helped a global hospitality company in increasing CSAT by 17%?

 
 
 

How Celtycs helped a leading Directional Media company

How Celtycs helped a leading Directional Media company in setting up a contact centre and consistently deliver quality service?

 
 
 

How Celtycs helped a leading US law firm

How Celtycs helped a leading US law firm in outsourcing their Litigation Support back office operations to India for more than 7 years?

 
 
 

 


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